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Wherever you are, we’re always one step ahead of you, ensuring that every time you travel overseas with an American Express® Platinum Credit Card, you get the best Medical and Travel Assistance.

 
 
  You have the security of knowing that you have access to immediate assistance when you need it the most. As an American Express® Cardmember you have the following complimentary services available to you worldwide. Simply call the American Express® Global Assist Hotline on
+ (91) (11) 4189 8842 outside Sri Lanka for any of the below mentioned services.
 
International Services

Medical Expense Guarantee, Cost Review & Payment, Medical Monitoring
Medical Evacuation & Repatriation
Arrangement of Hospital Admission
Travel Arrangement including Accommodation for Visiting Family Member
Emergency Hotel Arrangement
Repatriation of Dependent Children
Transportation of a Travelling Companion Return Trip
Transmission of Urgent Messages to Family or Business Associates
Transportation of the Travelling Companion to New Place of Hospitalisation
Repatriation of Mortal Remains
Return Home on the Death of a Relative
Referrals to Medical Service Providers
Arrangement of Medical Appointment
Referrals to Lawyers
Advance of Lawyer’s fees
Advance of Bail Bond
Pre-trip Information (including inoculation/visa/passport/customs and duty regulation, foreign exchange rates, value added taxes)
Referral of Embassies and Consulates
Referrals to Translation Services and Interpreters
Lost Luggage Assistance
Cash advance & administrative assistance for travel emergencies (as a result of loss/theft of all necessary travelling documents or medical emergencies)
Referral of American Express Travel Service Offices (TSO)
Cash access inquiry (American Express Card ATMs)
Access to Amex Selects Offers
Replacement and Dispatch of Spectacles/ Contact Lenses/ Prescribed Medicines