Wallet Guard

Terms and Conditions

1. Only holders of a Primary American Express Credit Card (“Primary Card member(s)”) may apply for the WALLET GUARD insurance cover. In these terms and conditions American Express Credit Card shall mean any SriLankan Airlines Platinum American Express (R) Credit Card, American Express(R) Gold Credit Card, American Express ® Credit Card, Blue American Express ® Credit Card, American Express ® Gold Corporate Card and/or an American Express ® Corporate Card issued by Nations Trust Bank PLC (“Bank”).
2. Holders of a Supplementary American Express Credit Card (“Supplementary Card member”) will receive automatic insurance under the WALLET GUARD insurance cover in the event the application of the Primary Card member is accepted. Primary Card member and Supplementary Cardmember shall collectively be referred to as “Card member”.
3. In the event the Primary Card member’s application for insurance cover is accepted the annual insurance premium will be debited to the Primary Card member’s card account. The Bank reserves the right to refuse any application for insurance or any renewal of insurance in its absolute discretion without assigning any reason.
4. Subject to these terms and conditions the insurance cover will be automatically renewed each year and the annual insurance premium will be debited to the Primary Cardmember’s card account annually.
5. All insurance premiums paid by the Primary Cardmember will be reflected in the credit card statement sent to the Primary Cardmember immediately following the insurance premium payment. Primary Card members shall not be entitled to a refund of any insurance premiums under any circumstances.
6. If the American Express Credit Card of the Card member is terminated, cancelled or closed, without re- issuance of a fresh American Express Credit Card the insurance cover will automatically terminate and no insurance benefits will be payable thereafter.
7. In the event the Primary Card member wishes to terminate the insurance cover a request to that effect must be sent in writing to the Bank addressed to the Assistant Manager, Cards Services, Nations Trust Bank PLC, No.256, Srimath Ramanathan Mawatha, Colombo 15. Termination of the Primary Cardmember’s insurance cover will automatically terminate the Supplementary Cardmember’s insurance cover.
8. Any government taxes, levies or charges payable in connection with the insurance cover shall be borne by the Primary Cardmember and the Bank shall have the right to debit the same to the Primary Cardmember’s Card account.
9. In the event the Primary Cardmember is upgraded during the year, the Primary Cardmember shall have the right to pay the difference in premium between the premium already paid by him/her for the year and the premium payable on the upgraded American Express Credit Card and upgrade his/her insurance cover.
10. The Cardmember must inform the American Express Call Centre within 48 hours of any loss likely to give rise to a claim. Only losses incurred within a period of 48 hours prior to informing American Express Call Centre will be considered for claims. Claims are subject to the Annual Limit per Card account set out in this leaflet.
11. The Card member will be bound by the terms and conditions of the Insurance Company and the Card member shall at all times be obliged to comply with all such terms and conditions. A copy of the terms and conditions of the Insurance Company, including the procedure to be followed in making claims is available on www.americanexpress.lk and shall also be provided to the Card member by the Bank on request.
12. The Bank shall under no circumstances be liable or responsible to the Card member for any failure or refusal by the Insurance Company to provide insurance cover and/or to indemnify the Card member and/or to pay any claims made by the Card member and/or for any other acts of the Insurance Company.
13. Claims paid by the Insurance Company will be directly credited to the Card member’s card account. In the event any claim is not paid by the Insurance Company the Card member will be informed in writing by the Insurance Company.
14. These terms and conditions are in addition to and not in derogation of the American Express Card member Agreement and the terms and conditions contained therein as maybe amended from time to time. Terms used herein shall have the same meanings as assigned to them in the Card member Agreement save and except to the extent modified herein
15. If any dispute arises in connection with the insurance cover, the decision of the Bank and the Insurance Company shall be final.
    For information on how to enroll for the insurance cover, how to make claims and for further information on the features, benefits and terms and conditions of the cover please visit www.americanexpress.lk