Special Terms and Conditions
- Offer applicable for bookings on Room Only on BB basis
Terms and Conditions
Booking conditions
- The offer will be valid only for the said credit Cardmember during the period of the offer.
- The discounted rate is only applicable for bookings made between the dates of the offer.
- The offer is valid for the given stay period only.
- The offer is valid for suite bookings only at Bandarawela Hotel.
- Reservations to be made by visiting the Aitken Spence Hotels website (Booking link to be confirmed) only.
- Reservations will be confirmed on availability, on a first-come-first-serve basis.
Payment
- Full payment must be made to secure the booking.
- Full payment to be settled with the applicable credit card.
- Full payment is non-refundable.
- Discount is applicable for base room categories only. For higher room categories relevant supplement(s) will be added to be fully borne by the customer.
- Discount is not applicable for extras consumed at the property.
Stay conditions
- Offer applicable only for Sri Lankans and resident visa holders only.
- Cardmember must be present for the duration of the booked stay period for the offer to be valid.
- Cardmember is required to submit the credit card & NIC/passport upon arrival at the Hotel for verification purposes.
- Offer will not be valid if referred to at the time of check in or check out.
Amendments and cancellations
- Name changes will not be accepted once the payment is made.
- For cancellations, full payment is non-refundable.
- For amendments of date of stay due to reasonable circumstances (at the discretion of Management and date availability) during the same period, the same discount will be applied.
- The discount will not be applicable for changes made for future bookings outside the promotional period.
Please note the offer is not applicable for,
- corporate outings and day outings
- gift vouchers
- pre-confirmed bookings
- to be combined with other offers
- reservations made through any other platforms, online or offline.
- General terms and conditions of Aitken Spence Hotel Managements (Pvt) Ltd and Nations Trust Bank will apply.
General Terms & Conditions - Lodging
- Cardmember is to settle the total bill via American Express credit card issued by Nations Trust Bank PLC to be eligible for the offers mentioned herein.
- The excess discount values offered at point of purchase for Cardmembers, if any, will be reversed subsequently and will reflect on the next statement.
- The offers cannot be exchanged for cash and/or used in conjunction with any other promotional programs or offers provided by service establishments involved in this promotion.
- Nations Trust Bank PLC reserves the right to withdraw, modify or change all or any of the rules, terms and conditions applicable to this promotion at any given time without prior notice.
- If any dispute arises regarding any of the terms and conditions contained herein, the decision of the respective service establishment and Nations Trust Bank PLC shall be final.
- The authorization of the transaction is subject to the available balance and authorized limit of the credit card at the time of performing the transaction in the event the Cardmember wishes to obtain aforementioned installment plans.
- Nations Trust Bank PLC accepts no liability for the quality of goods and services provided by the service establishments involved in this promotion since the Bank is not the supplier of such goods and services.
- The savings will be applicable on the marked/tagged price of the product offered for sale by the service establishment(s) and the offer will not be valid on negotiated prices, already discounted items, consignment items and purchases of gift vouchers.
- The promotion is bound by the terms and conditions of the respective service establishment(s) and Nations Trust Bank PLC.
- The general credit card terms and conditions will continue to apply.
