Activate Your Card & Set the PIN

Now you can activate your new American Express Credit Card and create your own PIN using the Nations Direct Mobile App, Nations Smart ATM/CRM or be reaching out to our hotline.

This will provide you with the convenience and safety of creating your own PIN. It’s much faster and less hassle than receiving a PIN through a physical letter.

• Self-Activation and PIN set option
• Require only few simple steps
• Simply reset the PIN when the old PIN is forgotten
• Safety paired with convenience

To download the Nations Direct Mobile App, scan the QR code;

If you already have the Nations Mobile App, please follow the below steps;

Step 01: Select “Cards”

Step 02: Click “Activate”

Step 03: Enter your Card expiry date and CVV, then Click “Confirm”

Step 04: Enter the OTP which you would receive to your registered mobile number

Step 05: Click “Yes” to set an ATM PIN

Step 06: Enter the OTP which you would receive to your registered mobile number

Step 07: Set your PIN and confirm the PIN

Step 08: You will find your activated Card under Cards

Step 01: Visit a Nations Trust Bank ATM/CRM

Step 02: Select “Activate your Card/Reset PIN”

Step 03: Select the preferred language and insert your Card

Step 04: Remove the Card to proceed, if you are instructed

Step 05: Click “Set/Reset PIN”

Step 06: Enter the OTP which you would receive to your mobile number

Step 07: Select “Yes” to activate the Card

Step 08: Set your new PIN and confirm the PIN

Step 09: Now you have activated and set a PIN for your Card Steps to activate your Credit Card & set your PIN via the Nations Mobile App

To find the nearest ATM click here

Step 01: Call the Nations Trust Bank Hotline on 0114 41 41 41

Step 02: Select the Language (English/Sinhala/Tamil)

Step 03: Press 2 for ‘Credit Card Activation or Create ATM PIN’

Step 04: Press 1 to ‘Activate Card’ or Press 2 to ‘Create ATM PIN’

Card Activation

Step 05: Press 1 to ‘Activate your Card’

Step 06: Press 1 to ‘Activate through ATM PIN’ or Press 2 to ‘Activate through the OTP’

Step 07: Enter Credit Card number

Step 08: Enter the OTP which you would receive to your mobile number

Step 09: System Confirmation of Card activation

Setting your PIN

Step 10: Press 2 to ‘Create ATM PIN’

Step 11: Enter Credit Card number

Step 12: Enter the OTP which you would receive to your mobile number

Step 13: Enter your new PIN and confirm the PIN

Step 14: System Confirmation of Set PIN