About Membership Rewards

About Membership Rewards

Earning Points

  1. How do I earn points?
    You earn Membership Rewards points for eligible purchases charged to your Card. Simply charge your everyday purchases to your Card and your points will add up quickly. You receive 1 MR point for every LKR 100 charged to your Platinum American Express Card and every LKR 200 charged to your American Express Gold Card.

  2. How can I earn points quicker?
    Simply follow these three easy steps:

    • Remember to use your Card for everyday purchases, from gas for your car to magazine subscriptions to dining out. The more you spend on your Card, the more your points can accumulate.
    • Use your Card to pay your regular bills automatically and you can earn points on the bills you’re already paying.
    • Earn more rewards by sharing many of the benefits of your Card with someone special. Add Supplementary Cards to your account and you will earn points on those purchases too. Return to the top.

  3. Do Membership Rewards points expire?
    No. There is no expiry or use by date on points while you stay enrolled in the Program.

  4. Can I transfer points to a friend?
    No, it is not possible to transfer points to someone else’s Points Account.

  5. How do I check my points balance?
    Simply login to your Nations Online Banking or login to your Nations Mobile Banking app. You can also view your rewards statement in your monthly Credit Card statement.

How to Redeem My Points?

  1. Redeeming is easy. Just follow these three simple steps:

    • Check your points balance. You can do this by visiting Simply login to your Nations Online Banking or login to your Nations Mobile Banking app. You can also view your rewards statement in your monthly Credit Card statement.
    • Choose your Rewards. Our website features a wide range of exciting Rewards including: top-brand merchandise, gift cards and certificates, as well as premium travel and entertainment options. Click here to view latest rewards. 
    • Click or call. Follow the instructions on our website to complete your redemption. Alternatively, you may call us at +94 11 441 4141

  2. How do I transfer my points to another loyalty program?
    If your Card has these reward options available, transferring your points to a participating frequent flyer or other loyalty program is easy. Currently we have the below transfer partners available.
    • Sri Lankan Airlines Fly smiles
    • Asia Miles
    • Hilton Honors
    • Star Points
      To transfer points to one of these third parties, Contact our 24 hour Customer Service Hotline on +94 11 441 4141 to transfer the required American Express Membership Rewards Plus points to your frequent traveler programme.

  3. Can I transfer points into someone else’s frequent flyer or loyalty program account?
    No, Membership Rewards points can only be transferred by you into an account in your name.

  4. Does American Express automatically transfer points to my frequent flyer or other loyalty program account?
    No, if you want to transfer your points to your eligible frequent flyer or other loyalty program you request for it.

  5. I’ve transferred points from my Membership Rewards account to my frequent flyer or other loyalty program account but I can’t get the booking I want. Can I transfer them back?
    No. Once points are transferred, the transfer cannot be reversed.

  6. Are there any restrictions as to when I can use my gift cards or certificates?
    With a few gift cards and certificates there are times during the year when availability is limited. Please consult the terms that come with the gift card for additional information, such as expiry or use by dates.

  7. How do I return unwanted items?
    Once you redeem points for merchandise, gift cards, or gift certificates, they are not refundable, replaceable, or redeemable for cash, credit, or points.
Share this page on :

® 2024 American Express Company. All rights reserved. Users of this site agree to be bound by the term of the American Express Website Rules and Regulations.Nations Trust Bank PLC is a licensed commercial bank supervised by the Central Bank of Sri Lanka.

American Express is a trademark of American Express. The Card is issued by Nations Trust Bank PLC pursuant to a license from American Express.

Personal
Business
Key Links
Nations Trust Bank, All Rights Reserved. Solution by Affno.
Apply Now