Special Terms and Conditions
Child Policy on accommodation
- Children aged 0-5 years sharing with their parents-stay free of charge.
- Children aged 06-12 years -25% on sharing double room rate. (Sharing parents Bed / on the basis booked)
- Please note Hotel will be compelled to strictly comply with Government Regulations relating to the serving of Alcohol + Meats + Entertainment on days of abstinence declare by the state
Booking Policy
- 50% advance payment is necessary to secure a firm booking.
- Until the advance payment is received, rooms will be subject to availability, and we cannot guarantee a tentative block.
- Check-in Time - 02.00 p.m. / Check-out Time - 12.00 noon
Early Check-in & Late Check-out Policy
Late check-out charges, subject to availability, are as follows:
- Between 12:00 PM and 6:00 PM: Half of the room rate applied on a room-only basis.
- After 6:00 PM: 100% of the room rate
Early check-in charges, subject to availability, are outlined as follows:
- Arrivals prior to 09:00 AM will incur charges equivalent to the previous night's stay.
- Check-ins between 09:00 AM and 12:00 PM will be billed at half the applicable room rate.
Accommodations for drivers are not provided on the premises.
Cancellation Policy
- In case of cancellation, a 50% charge based on the booking will apply for cancellations made prior to 48 hours.
- For cancellations made within 48 hours of the booking, a 100% charge based on the booked basis will be applied.
Reservation Process
Please send all reservation requests to resmgr@bestwesterncolombo.com, with copies to sales@bestwesterncolombo.com & invoicing@bestweterncolombo.com
Please send all inquiries related to Sales & Marketing- Ms.Roshi Lokuge - sales@bestwesterncolombo.com
Payments
Payments to be made prior to arrival by cash.
Please note cheque payment should be done three working days prior to arrival
Bank Details
Cheque to be drawn in favor of - Elyon Colombo (Pvt) Ltd
Beneficiaries Name - Elyon Colombo (Pvt) Ltd
Bank - Nation Trust Bank - Narahenpita
Account Number - 100810007391
Other Terms & Conditions
- The presence of the cardholder is mandatory during check-in.
- Full payment for the reservation must be completed using the same credit card used for booking.
- Each cardholder is limited to booking a maximum of 02 rooms
- This offer cannot be combined with any other existing promotions at the hotel.
- Room bookings are subject to availability.
General Terms & Conditions - Lodging
- Cardmember is to settle the total bill via American Express credit card issued by Nations Trust Bank PLC to be eligible for the offers mentioned herein. (Excluding Corporate Cards)
- Offers will not be valid for online purchases and gift voucher purchases unless specified under the terms & conditions of the respective service establishment(s).
- The excess discount values offered at point of purchase for Cardmembers, if any, will be reversed subsequently and will reflect on the next statement.
- The offers cannot be exchanged for cash and/or used in conjunction with any other promotional programs or offers provided by service establishments involved in this promotion.
- The Nations Trust Bank PLC reserves the right to modify or change all or any of the rules, terms and conditions applicable to this promotion and/or features of this promotion at any given time and also reserves the right to extend or shorten the duration of the promotion and/or withdraw or cancel the promotion at any time without prior notice
- If any dispute arises regarding any of the terms and conditions contained herein, the decision of the respective service establishment and Nations Trust Bank PLC shall be final.
- Nations Trust Bank PLC accepts no liability for the quality of goods and services provided by the service establishments involved in this promotion since the Bank is not the supplier of such goods and services.
- The savings will be applicable on the marked/tagged price of the product offered for sale by the service establishment(s) and the offer will not be valid on negotiated prices, already discounted items, consignment items and purchases of gift vouchers.
- The promotion is bound by the terms and conditions of the respective service establishment(s) and Nations Trust Bank PLC.
- The general credit card terms and conditions will continue to apply.
